VAT Knowledge Manager
Caroline has vast experience in VAT:
• 15 years with British Telecom – 3 years accountancy, 12 years VAT
• 1 year VAT Manager at HypoVereinsbank
• 2 years VAT Knowledge Manager at Titan Learning
Caroline has considerable experience in industry and managed BT’s VAT Compliance team. In doing so, Caroline was responsible for the UK VAT Group VAT Return which included over 80 group members. Caroline provided VAT advice within the business, including on AP and AR issues, VAT treatment of new products and services, property issues.
Caroline has a proven track record of advising on customer and supplier contracts (both in the UK and globally) to ensure they were structured VAT efficiently, in particular with a view to eliminating or minimising cross-border VAT costs and generating VAT savings for partially exempt customers.
Caroline has dealt extensively with HMRC on matters including VAT audit queries, obtaining rulings, negotiating VAT assessment reductions and negotiating partial exemption special methods.
In response to the VAT challenges commonly experienced in industry, Caroline has worked effectively to raise awareness of VAT issues around businesses by overseeing and delivering training schemes.